Last updated: 08/02/24
This Privacy Policy describes our policies and procedures regarding collecting, using, and disclosing your information when you use the Service. It also tells you about your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to this Privacy Policy’s collection and use of information.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
● Account means a unique account created for You to access our Service or parts of our Service.
● Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to [medical spa name and address].
● Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
● Country refers to the United States
● Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
● Personal Data is any information related to an identified or identifiable individual.
● Service refers to the Website.
● Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
● Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
● Usage Data refers to data collected automatically, either generated using the Service or from the Service infrastructure (for example, the duration of a page visit).
● Website refers to [Med Spa Name], accessible from [website address]
● You means the individual accessing or using the Service, the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Address, State, Province, ZIP/Postal code, City
● Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or access the Service using a mobile device.
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
Suppose you decide to register through or otherwise grant us access to a Third-Party Social Media Service. In that case, we may collect Personal data associated with that Service’s account, such as your name, email address, activities, or contact list.
You may also share additional information with the Company through Your Third-Party Social Media Service’s account. Suppose you provide such information and Personal Data during registration or otherwise. In that case, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyze Our Service. The technologies We use may include:
● Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if You do not accept Cookies, You may be unable to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse cookies, our Service may use Cookies.
● Flash Cookies. Certain features of our Service may use locally stored objects (or Flash Cookies) to collect and store information about Your preferences or activity on our Service. Flash cookies are not managed using the same browser settings as those used for browser cookies.
● Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:
● Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to providing you with services available through the Website and enabling you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
● Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted cookies on the Website.
● Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember your choices when you use the Website, such as your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences every time you use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
● To provide and maintain our Service, including monitoring the usage of our Service.
● To manage your account, you must manage your registration as a service user. The Personal Data You provide can give You access to different Service functionalities as a registered user.
● For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
● To Contact You: We will contact you by email, telephone call, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications, regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
● To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
● To manage Your requests: To attend and manage Your requests to Us.
● For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
● For other purposes: We may use Your information for different purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.
We may share Your personal information in the following situations:
● With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service and to contact You.
● For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
● With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or are under common control with Us.
● With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
● With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. Suppose You interact with other users or register through a Third-Party Social Media Service. In that case, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and activity description. Similarly, other users can view descriptions of Your activity, communicate with You, and view Your profile.
● With Your consent: We may disclose Your personal information for any other purpose with Your consent.
The Company will retain Your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when it is used to strengthen the security or to improve the functionality of Our Service or when we are legally obligated to retain it for longer time periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to and maintained on computers outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from yours.
Your consent to this Privacy Policy, followed by Your submission of such information, represents Your Agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
If the Company is involved in a merger, acquisition, or asset sale, Your Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
● Comply with a legal obligation
● Protect and defend the rights or property of the Company
● Prevent or investigate possible wrongdoing in connection with the Service
● Protect the personal safety of Users of the Service or the public
● Protect against legal liability
The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and Know that Your child has provided Us with Personal Data, please contact Us. Suppose we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent. In that case, we will remove that information from our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review every site’s privacy policy.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will notify you via email and/or a prominent notice on Our Service before the change becomes effective. We will update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.
This website is provided on an “as is” and “as available” basis and excludes any warranties, either expressed or implied. Neither [Medical Spa name] nor any person associated with it makes any warranty or representation regarding the accuracy, completeness, and timeliness, that the site will be virus-free, that the site will be error-free, or the security of this website or any of its contents.
To the extent permitted by law, we will not be liable for any loss or damage caused by your reliance on information obtained through this website. Your sole and exclusive remedy is to leave the site.
Testimonials on this website are actual client reviews of Dajenel Medical Aesthetic & Wellness. We appreciate our clients’ willingness to share their experiences. Patients must be evaluated by an appropriate healthcare provider individually, and treatment must be tailored to meet that patient’s needs. Results and particular outcomes are not guaranteed.
Policies:
Cancellation/No-Show Policy For Scheduled Appointments:
Dajenel Medical Aesthetics and Wellness requires that a credit card number be kept on file to reserve your scheduled elective service. If an appointment is not canceled at least 48 hours in advance or no show, you will be charged a $50 fee.
Consultation Policy:
Consultations are subject to a $50 fee, which will be applied towards product purchase or treatment care option if completed within 30 days. If the client does not receive services, the fee will not be refunded after the 30-day completion date.
Scheduled Appointments:
If a client is then 10 minutes past their scheduled time, we have the right to reschedule the appointment. If you are more than 15 minutes late for an appointment, The Derm Spa will charge a $50 fee. The client will receive an invoice via the email provided to the account.
Account Balances:
We require that patients with self-pay balances pay the balances to zero prior to receiving further services from our practice. All aesthetic services are due on the day of service. In the event a client has prepaid, we will hold the amount on your account and charge the service fee on the day of treatment. All medical appointments may be paid via financing or care credit accounts. Any unpaid amounts are subject to collections.
If you have any questions about payment options, please call our office.
Standard of Care:
Dajenel Medical Aesthetics and Wellness strives for optimal and safe results for our clients. If a client needs to be seen for a touch-up on a neurotoxin or dermal filler, it is the provider’s opinion whether a service charge will be applied toward the appointment. The appointment fee would be a single charge of $50 dollars. If you feel that you did not receive a drastic enough result, this is not part of our policy. Complimentary appointments are only applied towards facial asymmetry or filler that has settled unevenly four weeks after injection.
We love babies and children. However, we ask that you please make childcare arrangements prior to your appointment. This ensures the safety of your children and a relaxing environment for all clients.
Although we love animals, we ask that you please leave your pet at home during your visit.
If you arrive with a pet that is not a service animal, you will be asked to remove it from our healthcare facility. To avoid any disruption or inconvenience, please leave your pet at home.
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website: Dajenel.com
Welcome to Dajenel Medical Aesthetics and Wellness! Located in the heart of Moraga, CA, our state-of-the-art Medspa focuses on providing a variety of medical aesthetics services tailored to your individual needs, emphasizing top notch service and holistic care that focuses on your overall well-being and health.
